Mary’s Living & Giving

Igniting change by making second hand clothes sexy

Growth Opportunities

Defining Brand Philosophy

Retail Experience Design

Creating powerful windows

Curating Retail Concepts

Holistic Brand Identity

Pink storefront of "Mary's Living & Giving Shop for Save the Children," featuring glass windows displaying clothing items.

The challenge

The journey of Mary’s Living and Giving, one of our most ambitious ideas, began with us thinking about a new idea for a TV series. In 2011, we had begun to see the beginnings of a slow shift to upcycling and recycling - the tendrils of what we call the Double V, value with values, just starting to appear. It felt like this movement could be a powerful force for change if only we could overcome shoppers negative perceptions of second hand clothes.

The spot

As we began to look at the charity shop sector it was clear that the established players had failed to create the sense of desire and aspiration that people wanted from fashion. We reallsed that there was huge opportunity in making second clothes as sexy as the new.

The approach

The idea of Mary’s Living & Giving Shops was born – desirable shopping destinations nestled in the heart of urban communities, where people could find a bargain; give old clothes new life; and support a worthy cause. We named the shops to provoke thought around how we live, buy, and give back.

The work

We took the concept to five charities. Four turned us down. Not everyone got it. But the two women then at the top of Save the Children – Tanya Steele and Jayne Cartwright – went for it. Since then we have launched 26 Mary’s Living and Giving shops across the country which have raised over £30million for Save the Children.

The services

  • Identifying growth opportunities and audiences
  • Defining your brand philosophy
  • Designing a connected retail experience
  • Creating windows with stopping power
  • Curating new retail concepts and partnerships
  • Designing a holistic brand identity
Mary Portas standing outside a pink storefront with "Mary's Living & Giving Shop" signage, featuring a mannequin in a blue polka dot dress.

The impact

26 Mary’s Living & Giving shops have been launched across the UK

Shoppers browsing clothing racks inside Mary’s Living & Giving shop during a busy event with people in the background.
Interior of Mary’s Living & Giving shop with shoppers gathered under a decorative "ML&G" sign on a yellow wall.
Signage at Mary's Living & Giving Shop highlighting its philosophy of collaboration, kindness, and community involvement.
Interior display at Mary's Living & Giving Shop featuring mannequins in floral and black outfits, a pink wall with a London-themed mural, and fashion accessories.

The impact

The shops have raised over 30 million pounds for Save The Children since 2011.

Group of people, including Mary Portas, celebrating outside Mary’s Living & Giving shop with colorful balloons and smiles.
Mary Portas holding a "Save the Children" T-shirt in a boutique shop with colorful clothing displays.
Smartphone screen showing an Instagram post by Mary's Living & Giving Shop Primrose Hill featuring a stylish woman seated by a piano.